Content & Refund Policy

1. What Moodgrade is

Moodgrade is a self-help mood-tracking and journaling web application. It is a wellness and educational tool — it is not a medical device, a therapist, or a diagnostic service. Any insights, prompts, or assessment results surfaced by Moodgrade (including PHQ-9 and GAD-7 screens) are for personal reflection only.

2. Medical disclaimer

Moodgrade does not provide medical advice, diagnosis, or treatment. If you are in crisis, thinking about self-harm, or need urgent help, please contact local emergency services or a crisis hotline immediately. Use Moodgrade alongside, not instead of, qualified professional care.

3. Pricing & refunds

Current pricing: Free tier, Premium Monthly $4.99/month, Premium Yearly $34.99/year. Prices are shown in USD and may change; the price at checkout is the price you pay.

Web purchases are processed by LemonSqueezy as Merchant of Record and follow LemonSqueezy's refund policy. To request a refund, email support@moodgrade.com with your order reference within 14 days of purchase. Cancellation takes effect at the end of the current billing period; no partial refunds are issued for unused time except where required by law.

4. Content accuracy

Blog posts, FAQ answers, and AI-generated prompts are provided in good faith but may contain errors or reflect opinions rather than clinical consensus. Do not rely on them for medical decisions. The AI-prompt feature is rate-limited and may be unavailable at times.

5. Reporting errors or concerns

Found a factual error, a bug, or content you believe is harmful? Please email support@moodgrade.com. We aim to review reports within a few business days.

6. Changes to this policy

We may update this policy as the product evolves. The "Last updated" date at the top of the page always reflects the latest revision.